PRIVACY STATEMENT

Updated: 23rd May 2018

Effective Date: 25th May 2018

Oddizzi is an online geography resource that provides teachers and schools with geography resources for KS1/2. This policy applies to data collected from the following website www.oddizzi.com.

This policy applies to information we collect when; you choose to use our website through a free trial or purchase a subscription.

If you do not consent to our privacy policy, please do not use our services.

Terms of Use

By subscribing to Oddizzi through paying, trialling, using a free version or visiting our website, you are agreeing to this policy and consenting to the use of your data, as outlined in this Privacy Policy.

An organisation and its users purchasing, trialing or using a complimentary subscription to Oddizzi will be deemed to be a subscribing customer.

To enter the ODDIZZI website we need for you to entrust us with some of your personal information, your name, email address, phone number etc. This Oddizzi privacy policy is our way of telling you what data we store, how seriously we take the protection of this information and to assure you that we will go to every length necessary to safeguard your privacy and rights.

We at ODDIZZI are very well aware that the online world, like the real world, has vulnerabilities and where young users are concerned it is of paramount importance that they are protected from any undesirable influences. We take this responsibility very seriously which is why we have gone to every conceivable length to ensure that ODDIZZI is a safe and a protected environment for innocent play and discovery.

The details of this policy may vary from time to time as we seek ever more ways to:

These will be reflected by changes on this page and the administrator for your ODDIZZI account will notified by email. Users will be deemed to have consented to any such changes by their continued use of the site following any changes being made. You can see when this Privacy Policy was last updated by checking the updated date displayed at the top of this Privacy Policy.

What do we collect?

To enable us to provide you with the ODDIZZI service and communicate with you, we request, store and process specific data relating to your organisation and users.

We may obtain this directly from you (unless it is unreasonable or impracticable to do so) or from other users within your organisation voluntarily by filling in forms on our site, or by corresponding with us via phone, email or otherwise. This includes information that you provide when you register an account with us, use the ODDIZZI service, enter a competition or survey, subscribe to marketing communications from us, and/or to submit enquiries to us.

For marketing purposes we may collect your personal data where the processing is in our legitimate interests or where we have express or implied consent to contact you, which is not overridden by your data protection interests or fundamental rights and freedoms.

It is impractical in most circumstances for you to remain anonymous, and we may not be able to interact with you, provide access to the Site or answer any enquiry if we are not able to identify you or collect your personal information.

Registrants who do not give consent (or do not have consent provided on their behalf) cannot provide us with their personal information and cannot use the site. You can however withdraw your consent to receive marketing material at any time.

Legitimate Interest

We may collect and process data in pursuant of our Legitimate Interest as a business, for the following purposes:

What data do we collect? and how we use it?

Organisational Data

Purposes: account name, billing and contractual requirements (including trial account management, subscription renewal, account admin).

  • Organisational name
  • Address details
  • Main phone number
  • General email address
  • Number of students on roll

Purpose: research & development

  • Gender mix of each class created
  • Age range of each class created

Staff Data (Teachers)

Purposes: creation of staff user accounts, data that is required by the product to enable specific features, telephone support during trial and ongoing user support (product update newsletters).

  • Title, firstname and surname
  • Email address
  • Phone number for key contact
  • Class(es) they are associated with
  • Messages (text and images), sent and received via the ClassPals system

Purpose: research & development

  • Job role/ title
  • Usage statistics
  • Data collected through user surveys

Purposes: Marketing (product updates, follow-up to trial sign ups and promotional campaigns via email, mail and phone.)

  • Title, firstname and surname
  • Email address
  • Job role/ title
  • Data collected through user surveys
  • Phone number

Students Data

Purpose: creation of student user accounts and data that is required by the product to enable specific features

  • First name and surname
  • Their class

Purposes: customer support and on-going research & development

Usage statistics and performance data collected from Umbuzo quizzes played (e.g. quiz played, level, time taken, number of errors and score)

Who do we share your data with

We will only disclose personal information to other companies within the group. Plus your data will be shared with specific 3rd party processors that are:

Finally we may be asked to disclose your personal data to competent law enforcement and regulatory bodies.

Our third party processors:

CompanyPurpose
Quickbooks, Inuit, Inc.Accounting software services
Highrise, BasecampCustomer relationship management system
Mailchimp, The Rocket Science GroupBulk email broadcasting system for the distributions of email newsletters and promotions
Digioh, Digioh LLCPlatform to access/download ODDIZZI resources to registered users
SendGrid, Inc.For sending out automated messages from the ODDIZZI service
Communisis ActivateWebsite development services
TechEd MarketingResearch and development purposes
Not Just ComputersServer maintenance and IT related services

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and store.

All data is encrypted at rest and in transit using industry standards.

How do we your store data and for how long

Data is primarily held on secure servers within the European Economic Area (EEA). Where data might be stored in the United States or other regions by our third party processors, this is under the EU-US Privacy Shield agreement (https://www.privacyshield.gov/) or EU model clauses.

We do sometimes store data in cloud storage services such as Dropbox, OneDrive and Google Drive.

We will only keep data whilst we have a legitimate reason to. Otherwise the data will be deleted. For example if you terminate your subscription or it lapses, any personal data is held for 12 months, should your organisation change its mind as it will make reactivation easy. Otherwise after this period, data relating to your organisation's users will be automatically deleted from the ODDIZZI platform. Any performance data relating to users within your school will be permanently anonymised and unidentifiable, for R&D purposes.

The ODDIZZI administrator and staff users at your organisation will be retained on our customer relationship management system and email system, as well as all staff users, to make it easy to re-activate your account should you change your mind and to continue receiving product newsletters and marketing updates. They will have the option to unsubscribe at any time.

We do reserve the right to retain and use personal data where required to comply with legal obligations, to resolve disputes, and/ or to enforce our terms and conditions.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We will not store personal data.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and to improve our website by tailoring it according to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

The GDPR provides the following rights for individuals whose personal data is processed:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object to processing
  8. Rights in relation to automated decision making and profiling. (We do not carry out automated decision making and profiling)

If an active subscribing user wishes to access, correct or update their personal information (name/email address) this can be done at anytime within the Profile Section. School details (paid for subscription) are held within the administrator's account within the Profile Section.

To request deletion of information relating to the organisation, simply email or write to us using the contact details provided in the 'How to contact us' heading below.

We will then immediately delete your personal data unless there is a legal reason why we need to keep your personal data. In that circumstance we will let you know and destroy your personal information as soon as we are legally entitled to do so.

On a regular basis we send product update news via email. All recipients have the right to opt out or unsubscribe from this communication by clicking on the unsubscribe link. Alternatively recipients can email us to opt out of receiving further newsletters.

To opt out of marketing calls or direct mail, please email us using the details below.

Right to lodge a complaint with the Supervising Authority

If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the Contact information below). In any event you are entitled to complain to the Information Commissioner's Office (ICO) which is the supervisory authority in the UK. Their contact details and the procedure can be found at www.ico.gov.uk.

Your obligation under GDPR

As an organisation subscribing to ODDIZZI, you are considered to be the data controller, and Little Travel Bugs Ltd, the data processor. The data subjects are your staff and students.

By subscribing to ODDIZZI and providing us with information for and on behalf of all users (staff and students), It is your organisation's responsibility to seek and confirm all necessary consent from all users and their guardians. Users who do not wish to give this consent must not use the site.

How to contact us

If you have any questions or concerns about our use of your personal information, please email: admin@oddizzi.com or write to Oddizzi, 69 Lowther Road, Barnes, London, SW13 9NP.